I cancelled my second plan I had with ID mo ile but still getting payment reminders and already paid in advance. Live chat not working and no one to speak to via a number what on earth am I supposed to do.
Cancelled plan and still getting payment reminders. Live bot doesn't work and no one to call
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Userlevel 8
+9
How did you cancel the plan?
If the chat doesn't work on your smartphone, then try another device like a tablet, iPad or laptop.
You can also chat to iD Mobile using facebook or Twitter.
Just remember that the iD agents work between 9am - 8pm weekdays and 9am - 6pm weekends. Outside these times you’ll get an automated reply.
Good luck!
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