Question

cancelling plan

  • 18 February 2021
  • 1 reply
  • 17 views
Ebo.w
Rank

Upgraded my son to a contract phone on ID, he couldn’t log into my ID app to cancel sim only plan for previous phone so cancelled direct debit, don’t know old number, account name or password, can’t get in touch with anyone all emails are no reply! I have 4 ID phone plans for kids, thinking of cancelling them all (if I can) if they don’t stop chasing money, really hard to deal with

This topic has been closed for comments

1 reply

Mohsin
Rank
Userlevel 6
Badge +4

Hi @Ebo.w 

We will send you a Private Message to help with cancelling the number you no longer need. To view the message sent.  Simply click on your profile icon in the top right, then go to your private messages

-Mohsin

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
Terms & Conditions
Why iD Mobile?