Question

cant receive texts

  • 5 April 2020
  • 5 replies
  • 98 views
P
Rank

I am not receiving any text messages

5 replies

terrywebbs
Rank
Badge +10

@pamw 

Please enter your postcode into the check your network coverage box in the below link

https://www.idmobile.co.uk/help-and-advice/coverage

There might be some network issues in your area…

Turn your mobile off and back on can resolve network issues, also try turning airplane mode on and then off.

P
Rank

Tried those suggestions but hasn't changed anything. 

A
Rank
Userlevel 3
Badge +5

Hi @pamw 

Sorry for they delay. 

Are your services up and running now? 

Regards 

 

Aklima 

Please do not message me directly, as this is currently not being monitored.
B
Rank

I am not receiving any text messages

Hi I am facing the same issues any luck or you are still stuck with the same issue? Thanks 

Will
Rank
Userlevel 6
Badge +8

Hi @Barshad,

 

What is the make and model of your handset? Is it just the sending and receiving of text messages you’re struggling with? Are calls and data OK?

 

Will

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

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