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Carephone Warehouse Order

  • 10 September 2020
  • 1 reply
  • 22 views

Hello, 

I have a question. I purchased a monthly payment phone and received an email confirming that my order is being processed.

 

Not long later, I received a second email saying that my order has now been processed and that I will receive another email when the phone has been dispatched. My bank account has been charged but the payment is pending. 
 

Does that mean that my application has been approved and that I will get my phone?

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Best answer by Will 12 September 2020, 18:05

Hi @kate02,

 

That’s correct, the next email you’ll receive should be tracking information and a specific hour time-slot for when your handset will arrive.

 

Hope you love your phone once it arrives.

 

Will

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Hi @kate02,

 

That’s correct, the next email you’ll receive should be tracking information and a specific hour time-slot for when your handset will arrive.

 

Hope you love your phone once it arrives.

 

Will

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