I took out a 1 month SIM only plan to check the service etc all worked OK, I’m happy enough with ID now so wanted to change on to a 12 or 24 month plan but they aren’t available to me in the app.
They show on the website before logging in, but only 1 month plans are available to me.
How can I switch?
Cheers
+9
You’ll need 6 months of payment history before you can change or upgrade to a longer plan.
Good luck.
Cheers. So as a new customer I can sign up to a 24 month contract but as a current customer I have to prove myself for 6 months? Seems a bit odd 🤷🏻♂️
+9
Yes indeed
If you can’t wait, you can always leave using a PAC or STAC, then re-join on a 24-month contract.
However, if you’ve got an iD My Account online, you won’t be able to use it again if you re-join - you’ll need a new iD My Account with a different username (email address).
Anyway, good luck.
If you can’t wait, you can always leave using a PAC or STAC, then re-join on a 24-month contract.
I’m in no major rush, I was hoping that by taking out a 2 year contract there’s a slim chance I’d be able to keep free roaming until the end of the contract after they inevitably remove it.
+9
Good plan
Only time will tell.
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