I have bought a new iD pay monthly online last week and I requested to transfer my number from EE to iD. I have requested the PAC code and followed the instruction on Friday 18 June and now it’s Tuesday 22 June and nothing has happened. I have not inserted the new iD sim in my phone yet as I need to have my phone number active for work reasons. Should I redo the process or is there an issue because my EE was pay as you go?
Best answer by Mohsin
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+4
Hi
It usually takes 48 working hours for the number to be ported over. Once ported over, your EE sim will lose signal and you can start using your iD sim as the number will have been ported over. This should be ported over by today, if not, please let us know and we will send you a Private Message to discuss this further.
-Mohsin
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