I’ve just changed my plan from 3gb to 8gb part way through my billing month - will the new level of data be pro-rated and added to the rest of this current month?
Also, I have 2 plans, and one had already used over the data allowance, if the new level of data is pro-rated and added, will it absorb this usage, or will I still pay extra for this?
Best answer by andewhite
View original
+9
Okay
You can start an online chat at https://idmobile.co.uk/live-chat.
Another option, for account related enquiries, is iD Mobile’s social media team on facebook or Twitter.
The iD customer service agents work until 8pm weekdays.
Okay
You can start an online chat at https://idmobile.co.uk/live-chat.
Another option, for account related enquiries, is the iD Mobile’s social media team on facebook or Twitter.
The iD customer service agents work until 8pm weekdays.
Thanks, I couldn’t see a chat option anywhere, I looked for that first.
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