Question

Charles Fullerton

  • 7 April 2021
  • 1 reply
  • 5 views

Mu Contract expires  on 29/04/2021 and i i want the Direct Debit to end also  but cant seem to do this online     , any  ideas , ?


1 reply

Userlevel 5
Badge +4

HI @chazabhpy 

Once the contract has ended on 29/04/21 a final bill will be generated. Once the final has been paid and the contract disconnected, you can cancel your direct debit. Feel free to speak to our Live Chat | iD Mobile Network team after 29/04/21 to see if you have an outstanding balance and the account has been disconencted. 

-Mohsin

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