Question

Credit Score damaged for an account that was cancelled !

  • 17 May 2021
  • 1 reply
  • 23 views

Mobiles.co.uk mis sold me an ID Mobile  Sim only account in February so I cancelled this on receipt of simcard realising the error, nothing more was said about this and I took out contract with a reputable provider.

 

Today I note that ID mobile have filed a missed payment against me of £1 ??  Damaging my credit store for an account I cancelled will within the 14 day cooling off period for a Sim that was never even put into a phone!

 

No letter, no late payment reminded - nothing?  Seems to be a regular thing with this company just done out of spite because we choose to cancel with them - no problem, angry dosn’t even touch how I feel about you right now - bunch of thieves!

 

Please can someone make contact to resolve this?  I do not believe I owe you any money let alone £1.


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1 reply

Userlevel 5
Badge +8

Hello @jjardine 

 

We’ll send you a private message on here so that we can verify your details and take a look into this for you.

To view the message sent.  Simply click on your profile icon in the top right, then go to your private messages. 

 

Thanks. 

Michelle

iD Mobile 

Why iD Mobile?