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Customer service

  • 14 September 2020
  • 3 replies
  • 39 views

Is it possble to get help from a real person at customer service.

 

I have tried for three days and no luck.

 

 

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Best answer by Ryan 16 September 2020, 20:39

Hi @Yellowstar7,

We have replied to your other posts this evening however we will arrange for our Support Team to PM you now to offer further assistance.

Ryan

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3 replies

Userlevel 6
Badge +9

Hi @Yellowstar7,

Our phonelines offer an automated account service to guide you through certain aspects of your account but for further help, we have an online Live Chat service which can help in real time with your iD Mobile account. You can contact us here.

Alternatively, please let us know here with what we can help you with.

Ryan

Dear Ryan

 

Thank you 

I'm not receiving the reset code to enter my account.

I'm coming to the end of my contract but I need to discuss the idea of continuing with ID e.g what deals you have, costs etc.

 

 

Userlevel 6
Badge +9

Hi @Yellowstar7,

We have replied to your other posts this evening however we will arrange for our Support Team to PM you now to offer further assistance.

Ryan

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