Data allowance is wrong

  • 20 July 2021
  • 1 reply
  • 19 views
K
Rank

My data allowance is wrong and this has been like this for years. My plan is 15gb data but i only get 11???? What is this ripoff if i dont get the fix im leaving the provider. This has been like this for years i should be able to get my full allowance that i agreed and paid for

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1 reply

Michelle
Rank
Userlevel 5
Badge +8

Hello @karanpatel567 

Have you reported the issue with your allowance to us previously? 

We can certainly check over your account and confirm your monthly allowance.

We’ll send you a private message on here so that we can verify your details. 

To view the message sent.  Simply click on your profile icon in the top right, then go to your private messages. 

Thanks. 

Michelle 

iD Mobile 

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