Question

Data not working on new phone

  • 28 May 2020
  • 1 reply
  • 75 views

Hi

I’ve recently upgraded to a Samsung Galaxy A40 and my mobile data was working for the first two days but has now stopped working when I turn it on, even when my wifi is turned off and even though I still have plenty of data left on my allowance. Does anyone know why this is happened and what the solution might be?

Thanks


1 reply

Userlevel 3
Badge +5

Hi @Tomramsay 

Sorry to hear this. 

I have sent you a private message with more information. 

Regards

Aklima

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