Question

Death of Account Holder

  • 9 October 2021
  • 2 replies
  • 19 views

Hi,

 

my mother recently passed away and I need to know how I go about cancelling her current contract please?

 

Kind Regards

 

Martyn


2 replies

Userlevel 5
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Hello @msaunder1972,

Sorry to hear about your mother’s passing - this must be a difficult time for you.

The community article “Notifying us of a bereavement” at the link below might help in your situation:
 


Hope this information helps.
 

Userlevel 7
Badge +8

Hi @msaunder1972,

 

We're very sorry to hear of your loss. We’ll shortly send you a Private Message to your Community account, so we can discuss the matter further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

 

Will

 

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