Hello,
I have been trying to speak to a member of staff due to an issue with outstanding phone bills, and a debt collection agent. I have asked previously about leaving ID outside of the “cooling off period” after getting the contract because I didn’t want or require the need for the phone anymore.
My life situation has since changed and I am currenty unable to pay for the contract, with still has about a year left on it. The address for the contract is my mum’s house, which is the same as my bank card billing address, although I haven’t lived there for a number of years.
I am currently unemployed, homeless, and I am outside of the U.K. I have no plans to return to the U.K. so therefore I am unable to pay for the debt. I just wanted to let you know where I stand in this, and to confirm that the debt doesn’t have anything to do with my mum.
I had an income at the time, yet was unable to end the contract without paying the cancellation fee, which I understand is the procedure, however, due to unforseen circumstances, my financial/life situation has changed. I have no way of setting up a payment plan because my income is £0. The only belongings that I have are my clothes, and the items that are relevent to my survival as a homeless person.
Please read this note thoroughly so that I do not have to repeat myself, and advise me of any actions which you would like me to take (if possible, which in all likelihood, probably aren’t).
Thanks,
David.
