I am trying to set up a direct debit on my account however I keep getting a message saying that ‘we have been unable to validate the bank details that you enetered. Check info and try again’
I can’t change my plan unless I set up a direct debit, yet when I try it won't let me?
+4
Hi
Have you tried using another card to set up the direct debit? Also, have you ever set up a direct debit in the past? If so, we can re-instate the original direct debit that was set up when you had purchased the sim contract.
-Mohsin
Already have an account? Login
No account yet? It's really easy to register here
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
