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Ended my contract twice but account is still open and im still paying tge direct debit Help 😫

  • 21 January 2021
  • 1 reply
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67wohmas
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Please can I have some help off customer services. Ive ended my contact twice but the account is still open and I'm still paying the direct debit. I can't get hold of anyone on the live chat or phone 😫

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Best answer by Michelle 25 January 2021, 13:56

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Michelle
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Userlevel 5
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Hi @67wohmas 

 

There are a few different ways you can end your contract:

 

 

Please can you confirm how you have made your request to disconnect?

 

Thanks

 

Michelle 

 

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