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Father has died need to cancel his account

  • 19 October 2020
  • 5 replies
  • 201 views

My dad has passed Away received a bill but having no luck cancelling his contract

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Best answer by Kevin 21 October 2020, 22:26

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5 replies

Userlevel 4
Badge +10

Our sincerest condolonsces to you and your family @Nicci06000972 

We’ll send you a private message on here now so that we can assist further with this.

Hi who do I need to contact if my father has passed away. He was a ID mobile customer . Please can someone help. Thank you guys

Userlevel 6
Badge +4

Hi @Sol123 

We are very sorry for your loss. We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.  
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview 

We’ll see you there.

-Mohsin

My father has passed away and I wish to cancel his contract please

Userlevel 7
Badge +7

Hi @Tonybcoop,

We are very sorry for your loss.

We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

 

Kash

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