Hello I have recently upgraded my handset and received a new SIM card I have activated it several hours ago but I keep getting SIM card not installed? I have tripled checked and it is inserted correctly and tried it in my old phone and it also says the same that there isn’t anything inserted will a new one need to be sent?
faulty sim card
This topic has been closed for comments
Userlevel 6
+4
Hi
If you have tried the sim in another phone and are getting the same error mesage then it must be a faulty sim card and a replacement sim will need to be sent. We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
-Mohsin
Sign up
Already have an account? Login
Log in / Register
No account yet? It's really easy to register here
Or log in to the iD Community using your Facebook account
Log in with Facebookor
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
Why iD
Mobile?
- Data Rollover
- Bill Capping
- Roaming
- Find out more