5 Days ago I made a complaint through chat to resolve my final bill. They advised I would Receive a £5 and that my final bill would be produced within two days. It’s now been five days and I have not received the £5 and I have also not received a final bill. I have now moved countries my account will not let me access it because the security is a number will be sent for verification to my old number which I no longer have.
How do I reopen my complaints?
this has been truely an awful experience. It took me 2hrs on chat which I thought was resolved but now having to try an alternative. All I want is to pay and be done with ID (the hardest company to get hold of)
I originally Cancelled on the 17th of January
Best answer by Kevin
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