Question

fraud account set up in my name

  • 5 September 2021
  • 1 reply
  • 67 views
V
Rank

Hi, I have recieved an e mail requesting payment of a bill but I do not use ID mobile. I have checked my credit report and there is evidence an account has been set up in my name. It had also negatively impacted my credit score. I need this rectified immediately please!!!!

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1 reply

Kash
Rank
Userlevel 7
Badge +7

Hi @Vishal ,

We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

 

Kash

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