Question

Fraudulent account setup with my name and address

  • 6 July 2021
  • 1 reply
  • 75 views

I have received a letter from Creditlink Account Recovery Solutions to recover a debt for an ID mobile account that has been set up by someone using my name and address. I cannot find a way to report this or get help on your website to close the account.

How can I close this account and stop this credit agency chasing me?

 

Sam


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1 reply

Userlevel 7
Badge +7

Hi @ASam,

We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link:

https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

 

Kash

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