Solved

French mobile not connecting to my UK mobile

  • 5 June 2019
  • 3 replies
  • 206 views

My friend in France can't connect with my UK mobile but he can call my landline. I can contact his French mobile. Could there be a block on my phone?
icon

Best answer by Gregor 5 June 2019, 15:38

View original

3 replies

Userlevel 8
Badge +9
Hi @johnk1

I don't think this is block on your phone because you can make calls. To determine what is causing this I need to ask you few question.

Are you currently using your UK number in France or are you in UK when your issue occurs?

Is your friend adding 0044 before your number? It should look like 00447123123123

Kind Regards
I am in the UK I assume he is using the code as he has family in the UK
Userlevel 6
Badge +10
Hi @johnk1,

Unless you have blocked their number within your phone settings, then this should work fine. I suspect it could be an issue with your friends phone.

Ryan

Reply


Why iD Mobile?