Help
Since 5 this evening I keep getting relentless amounts of random numbers calling or texting saying that I've called them when I haven't! I've tried the abizmal ID customer service and they're clueless, wanting me to pay £25 to get my number changed when thus is no fault of my own. I've resorted to taking the sim out of my Huawei p20 because it's constantly ringing!
Hello there
Number changes do carry a one-off charge of £25.00 and can be waived if there's a crime-reference number.
However, we'd like to investigate these calls you're referring to, so we can see what can be done here.
Can you email us
Please include your:
• Full name
• Full address with postcode
• Date of birth
• iD Mobile number
Also include your Community Username and a link to this topic so we can find the issue.
Mohammed
Reply
Sign up
Already have an account? Login
Log in / Register
No account yet? It's really easy to register here
Or log in to the iD Community using your Facebook account
Log in with FacebookEnter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
- Data Rollover
- Bill Capping
- Roaming
- Find out more