Help needed I’m unlimited calls,text,data how ever when I try to make a call it says you have dial are customer payment helpline but records show your up to date with payments ???? Please help I cannot make calls
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Hello
This seems a little odd, is the number you are calling included within your monthly allowance:
https://www.idmobile.co.uk/help-and-advice/call-charges
Have you received any messages to say that you have exceeded your spending cap?
Are you able to use your data and send text messages?
Michelle
iD Mobile
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