Question

How do I cancell a sim only account that I no longer use or have a phone for.

  • 13 May 2021
  • 1 reply
  • 19 views
S
Rank

I have a sim only accoun that ended in 2016 but I still pay for and need to cancell. The sim or phone no longer exists so I am unable to register for the an account or the app. How do I contact ID to cancell the account please. I cant just cancell the direct debit unfortunately. It is quite clear there has been no calls made the number for years and I no longer want to keep paying the month bill. 

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1 reply

Will
Rank
Userlevel 6
Badge +8

Hi @Smallwood,

 

We’ll drop you a private message now to get this line closed down for you.

 

Will

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