I signed up to a deal where I get £8 off of my £16 bill. How do I claim it?
Solved
How do I claim cashback?
Best answer by Daz_S
Hmm okay
I’m guessing this might be due to them being busy. If its coming via email check your spam/junk as I’ve noticed gmail seems to putting quite a few in there when they shouldn’t. My wife found 4 from iD in hers last night.
Or do they give a contact method - might be worth chasing them! 👍
(AFAIK iD would have no input on this as it’s not directly through them)
+22Depending on who you signed up with
Or have you been told to ‘claim’ this? If so who did you sign up with - iD Mobile - Carphone Warehouse or another?
Hi Daz,
I signed up through the Mobile.co.uk and it is saying that the "Not due yet" will change to "Due" and then I can claim it back. But, the payment was taken yesterday and it hasn't changed.
+22Hmm okay
I’m guessing this might be due to them being busy. If its coming via email check your spam/junk as I’ve noticed gmail seems to putting quite a few in there when they shouldn’t. My wife found 4 from iD in hers last night.
Or do they give a contact method - might be worth chasing them! 👍
(AFAIK iD would have no input on this as it’s not directly through them)
+24Hey there
One offered directly via us, or via a third party such as TopCashback?
Thanks,
Tyler
+25Hi
This sounds like a third party cashback offer, we’d recommend checking with the party you’ve purchased with.
Tom
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