How do I end my plan? I have tried the Thinking of Leaving link in Manage my Account leading to End my Plan but it just takes me to dmobile.co.uk/contact-us which takes me back to the start.
Any help in actually ending my plan without a PAC or STAC would be appreciated.
Best answer by WelshPaul
You can do this via live chat here: https://www.idmobile.co.uk/live-chat
Click on the “Launch live chat” button and enter your information. Once you're connected to the ID Mobile chatbot type the word “Agent” and select “Disconnect my account” option and you will be connected to a live agent who will action your cancelation request.
If you rather wait, a member of the forum staff will be along shortly and they will be able to put in your cancelation request after communicating via PM.