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How do I link two numbers to the same email address?

  • 20 June 2021
  • 3 replies
  • 51 views

Userlevel 1

I ordered two new SIMs for my children to use in their phones. I am not able to register them both to the same email address - why?

This seems like a huge oversight on the part of IDMobile. I can’t be the only person trying to manage more than one mobile account, when will IDMobile introduce the ability to manage more than one number from the same account?

I certainly won’t be ordering a third SIM for myself - I’m all out of email addresses!

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Best answer by WelshPaul 20 June 2021, 22:39

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3 replies

Userlevel 8
Badge +6

You can’t! Annoying I know but you need to setup a whole new email address and use that for the second SIM. Make sure you write it down, you will forget it! 😳

Userlevel 5
Badge +8

Hello @Frustratednewcustomer 

You need to register separately for the other account.
You can do that here, https://my.idmobile.co.uk/ 
You will need to use an alternative email address for the second account.

 

Thanks

 

Michelle 

iD Mobile 

Userlevel 1

When will this be changed by IDMobile? Previous answers on here say it’s something you’re working on but there’s no indication of when it might change

Why iD Mobile?