Tried everything over the last four days on the ID Mobile web site to cancel my unused SIM within the 14 days and I hit a stone wall every time.
I tried Carphone Warehouse who where most helpful, but they said whilst they would love to help, the only method is by way of the ridiculous ID Mobile Chat which I can’t access. I even got a friend who is using their SIM and he gave up on Chat after waiting over an hour.
Please can someone help on what should be a most simple procedure?
+8
Hi
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We can get that cancelled for you. We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
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Will
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