Tried all these ways. Call 0333 003 7777, or 7777 direct, or 0800 049 0250, 0800 0800 049 2402 or File complaint online, call Ombudsman 0330 440 1614, send Post.
It is nearly impossible to reach anyone live by phone.
The Live Chat button is elusive but can give basic info.
Need billing issue resolution.
+9
If the chat doesn't work on your smartphone, then try another device like a tablet, iPad or laptop.
Go to the https://www.idmobile.co.uk/live-chat page.
You can also chat to iD Mobile using facebook or Twitter.
Just remember that the iD agents work between 9am - 8pm weekdays and 9am - 6pm weekends. Outside these times you’ll get an automated reply.
Good luck!
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