I am trying to transfer two numbers from Virgin mobile, they provided me with one PAC for both numbers. The first was accepted by IDMobile but when I came to transfer the second number I got a message saying I’d entered an invalid PAC.
Hello
You will need a different PAC code for each number. Please speak with Virgin and ask them to provide you with a second PAC code.
Thanks
Michelle
iD Mobile
I can’t get another PAC code from Virgin - they have provided the system-generated code. They have tried cancelling the request and generating another PAC and they get the same code.
You can use the same PAC code for more than one number. Other mobile companies manage this without issue.
You do not need a different PAC code for a different number.
You cannot have a single PAC number and use it for multiple numbers. Every PAC number issued is linked to a the mobile number it was issued against and won’t work if used with any other number.
If you still have access to the SIM with the second number try texting ‘PAC’ to 65075
Thanks Paul but Virgin disagree - as do several other mobile companies who operate in the same way.
I’ve requested the PAC again and got the same code, I’ve cancelled the PAC and requested it again, and got the same code!
And I’ve just done a live chat with an ID Mobile rep who says the (same) code has been accepted and the number will be ported. Let’s wait and see if it works!
Sounds interesting
I’m going to go with
Will
Hi, I just thought I would chip in here.
I transferred two numbers from Virgin Mobile to TalkMobile last november and I was a little concerned as Virgin only gave me the one PAC code for both numbers. However when I transferred to Talkmobile both numbers transferred across no problem with just one PAC code. The TalkMobile system recognised that there were two numbers incorporated in the PAC code and used them correctly.
So it does work.
Sign up
Already have an account? Login
Log in / Register
No account yet? It's really easy to register here
Or log in to the iD Community using your Facebook account
Log in with FacebookEnter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
- Data Rollover
- Bill Capping
- Roaming
- Find out more