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I have had an email about a new plan but I have not started a new plan. Cannot login by phone using the app either

  • 8 February 2021
  • 1 reply
  • 14 views

App on phone not working. Bot is useless. Had a message about a new plan but have not got a new plan.

 

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Best answer by Michelle 9 February 2021, 18:07

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Hi @mmad 

Please ignore that email. It appears to be an automatic one that has gone out in error and is currently being investigated internally.
Sorry for any confusion/ frustration caused.

 

Michelle 

Why iD Mobile?