i need to cancel my partners contract as he no longer has the phone and has.never used the sim

  • 26 July 2021
  • 1 reply
  • 20 views

I need to cancel my partners contract, we have never used the sim so don't know the number to make an account and he no longer has the phone and I'm still being billed every month, I have tried numerous times to contact you regarding this matter with no luck. 

All I want to do is end the contract and stop the payments. 


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1 reply

Userlevel 7
Badge +7

Hi @Jenny Mayoh,

In order to cancel the contract we would require that the account holder contacts us directly.

Please could the account holder contact us here or via Live Chat on our website and we can assist further.

 

Kash

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