Hi, I urgently need to change my number through this covid I cannot get through to the customer service. I've blocked the number of the person who keep calling me and now they keep calling me on private numbers and other numbers.
Hi
Sorry to hear this.
Please contact Live Chat team are available for account related support.
They’re available between 9am – 8pm Monday to Friday and 9am- 6pm Saturday and Sunday.
Unfortunately, were working on a reduced staff due to COVID-19, and the team are extremely busy, so the Live Chat button may not always appear as `available`. If so, it may be a matter of waiting on the page, until the button appears blue, indicating that an agent is available. No need to refresh the page, this will happen automatically.
Aklima
Hi yes i waited all day and couldn't get through to the live and it's the same thing today is there not any other options
Hi
Unfortunately this is the most recommended way to change your number.
I have checked we have agents available now if you are able to login on.
Thanks
Reply
Sign up
Already have an account? Login
Log in / Register
No account yet? It's really easy to register here
Or log in to the iD Community using your Facebook account
Log in with FacebookEnter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
- Data Rollover
- Bill Capping
- Roaming
- Find out more