I received 2 Sims by mistake, am I paying twice?

  • 31 July 2022
  • 1 reply
  • 10 views

I have received a second SIM card and another letter to suggest there may be 2 payments of £10 monthly, I only wanted 1 Sim, do I  return the second Sim back to you so that I am not paying a second monthly amount?

Regards

Johnl


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1 reply

Userlevel 7
Badge +4

Hi @JohnCaller!

 

You wouldn’t receive multiple SIMs unless multiple orders have been made, it’s possible this has been done.

 

I’d recommend getting in contact with us either via Facebook, Twitter or our Live Chat so we can investigate this for you!

 

Alternatively we can message you on here, let us know!

 

Tom

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