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I've ordered the wrong plan with new phone

  • 22 November 2020
  • 1 reply
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i recently took out a new contract but when the phone arrivedĀ I noticed ive ordered the wrong plan on the sim. Can the plan be changed without changing the sim as I'm now away from my house for a few weeks?

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Best answer by Will 26 November 2020, 20:02

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Hi @Henmanc,

Ā 

Weā€™d need to return the SIM and phone and process the transaction again. Would you like assistance with that?

Ā 

Will

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