Question

I would like to cancel disconnection request

  • 22 November 2021
  • 1 reply
  • 41 views
Nadiya Ivah
Rank

I would like to cancel disconnection request and today is the last day I can do so. I'm struggling to get through to a customer service agent on live chat is there a way I could talk to someone directly - on the phone or by chat since it is urgent.

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1 reply

Rory
Rank
Userlevel 5
Badge +6

Hey @Nadiya Ivah, glad to hear you’re sticking with us!

We’ll shortly send you a Private Message to your Community account so we can discuss your issue further. To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

 

Thank you,

Rory

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