Hi,
I have been trying to cancel my ID Mobile account for 4 weeks now. Everyday i go to the ‘thinking of leaving’ link, i click on end my plan and it takes me to a page that says under construction constantly. If i can not do it tomorrow i will not be within my 30 days. For weeks that site says under construction and i have tried talking to chatbots that are useless. I just want to speak to a human being and cancel my account before it renews again. I am getting very upset that is seemingly impossible and you can not ever contact someone to talk to.
This is what i see all the time:
https://www.porting.idmobile.co.uk/AutoSwitchingCommunity is under construction Stay tuned. |
Please help
Carly
Best answer by Mohammed
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