How can I get into this document without remembering my initial password 18 months ago?
ID Contract PDF
Userlevel 1
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Userlevel 6
+4
Hi
Do you require a Proof of Purchase document?
-Mohsin
Userlevel 1
I want to be able to read the document
Userlevel 6
+4
Hi
We would be happy to get proof of purchase sent to you. However, if you are unable to get into your iD app, you can speak to our Live Chat | iD Mobile Network team who will be able to help with this.Â
-Mohsin
Userlevel 1
When I signed up to my current contract I got an email enclosing all the documents but now when I want to refer to them they ask for a password and I don’t know what that is. I can get into my app. This is a separate email with documents attached.
Userlevel 6
+4
Hi
Did you purchase the phone from the ID Mobile website or did you purchase this from a CPW Store?
-Mohsin
Userlevel 1
I purchased it in store
Userlevel 6
+8
I see, thanks
Â
We’ll drop you a Private Message now to get you a new copy of your contract sent out with a different password.
Â
Will
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