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iD Mobile SIM use with SC1-GSM Smart Socket Switch

  • 27 March 2019
  • 1 reply
  • 135 views

I was wasting an expensive SIM on the switch so purchased a iD SIM just to use with the switch. It worked OK with old SIM but not with new one. I tried the SIM in an old phone and it worked ok and the text message sent to switch off the switch came through on the phone OK. Any ideas why it doesn't appear tro work in the switch?
regards Keith
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Best answer by Mohammed 28 March 2019, 13:33

Hello @Keith G1GXB,



Our SIM cards are compatible with mobile handsets and tablets only.



We have seen other people try the SIM cards in various devices like car systems and managed to get them to work, however, don't officially support these. I can see above you mentioned that you tested this in a phone and this worked fine, which would confirm this.



Apologies I couldn't provide a more favourable response here.



We'd recommend getting in touch with us to process a return.



Kind Regards,

Mohammed
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Hello @Keith G1GXB,

Our SIM cards are compatible with mobile handsets and tablets only.

We have seen other people try the SIM cards in various devices like car systems and managed to get them to work, however, don't officially support these. I can see above you mentioned that you tested this in a phone and this worked fine, which would confirm this.

Apologies I couldn't provide a more favourable response here.

We'd recommend getting in touch with us to process a return.

Kind Regards,
Mohammed

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