HI. I’ve recently upgraded my contract to add more data. I had unlimited minutes prior to the upgrade and have still got unlimited minutes. Why am I receiving notifications stating I have used 100% of the minutes included in my plan and will be charged 40p a minute for any more calls?
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Userlevel 7
+7
Hi
It seems that this may be an error but it may be best to double check this via the app and with us via Live Chat, Twitter or Facebook.
If you contact us via one of the methods above you’ll receive a quicker response.
Kash
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