Solved

insurance, change details? cancel with refund?

  • 29 July 2019
  • 2 replies
  • 403 views

Userlevel 1
Im selling my phone, theres nearly a year of insurance paid on it, how can i either cancel with a refund? or transfer the details on it?
icon

Best answer by Mohammed 8 August 2019, 16:48

View original

2 replies

Userlevel 8
Badge +9
Hi @freya24

ID Mobile as a provider does not provide insurance services for the phones they offer. I am assuming you bought your phone through Carphone on iD Mobile plan? I would recommend contacting Carphone directly or you could pop into your nearest store to see if sales assistant can advise you further.

Kind Regards
Userlevel 7
Badge +10
Hello ?@freya24,

As @Hikari advised, we do not provide insurance, but if you purchased the handset via Carphone Warehouse and took insurance from them, you can cancel your insurance by speaking to Team KnowHow on https://www.teamknowhow.com/contact/general

Mohammed

Reply


Why iD Mobile?