Question

is anyone going to reply to my last query?

A
Rank

Also want both these threads deleted after use

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3 replies

WelshPaul
Rank
Userlevel 8
Badge +6

When you miss a DD payment ID Mobile will attempt to take it again within a week of the original payment being returned unpaid. There is no stopping this and you shouldn’t make a manual payment unless you receive a text message instructing you to do so.

 

Obviously only ID staff have access to your account and payment history and so only they can help resolve your issue. Hopefully one will be along soon to sort things out for you. 👍

A
Rank

@WelshPaul  thanks for your reply, I’ll keep it in mind future, hoping a staff member will pick it up soon! :)!

Kash
Rank
Userlevel 7
Badge +7

Hi @ALyle ,

We have sent you a private message regarding your query.

Please can you get back to us there so we can assist you further.

 

Kash

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
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