Question

Is my upgraded phone new?

  • 27 April 2021
  • 1 reply
  • 40 views

I received my upgraded phone yesterday and the seal on the box says *this product has been modified and re-sealed*. So is the phone new or refurbished?


This topic has been closed for comments

1 reply

Userlevel 6
Badge +4

Hi @LynP 

We can confirm all the handsets we sell are brand new, however, the engineers at our warehouse do carry out a random spot check on the handset as a quality check. If you have any issues with your phone, feel free to message us.

-Mohsin

Why iD Mobile?