Any advice from experienced members welcome, might just stick with GiffGaff at least the agents answer your questions.
Best answer by Chloe
I'm sad to see that you feel you have made a mistake joining iD Mobile, this is certainly not how we want you to feel!
Let's have a look and see what we can do to help you with your issue.
When did you order the iD Mobile SIM cards? Unfortunately, you would not be able to register for the app until they arrive.
Please note: we have a Social Media Team working over on Facebook and Twitter from 8 am - 8 pm. If live chat is busy then you can always message us there for a prompt response.