Question

Keeping my old number

  • 25 June 2021
  • 1 reply
  • 14 views

I’m trying to port over my old number, however, whenever I type my old number and PAC code in, it tells me that I have entered a wrong PAC code or mobile number. I have green ticks for both of these. 

I have no idea how to get in contact with ID to deal with this issue

 


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1 reply

Userlevel 6
Badge +8

How strange @Dazzla1,

 

We’ll help you here by processing the port for you. We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

 

Will

Why iD Mobile?