Hi guys. I’ve recently got a new contract with iD and I’d like to keep my old number. I have my pac code and have entered it along with other details into the appropriate form on the website. I have followed all instructions but have not received any confirmation. Is it normal to hear nothing and for the numbers to just switch or should I have had a confirmation email/message.
Thanks very much.
keeping old number
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Hi
Welcome to iD Mobile
It has been a few days since you posted, has your number now ported over?
You can find more details and timescales for numbers via the link below:
https://www.idmobile.co.uk/help-and-advice/switching-to-idmobile
If you require further help, please do let us know and we’ll be happy to help.
Michelle
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