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Leaving iD mobile at the end of the plan?

  • 4 March 2021
  • 1 reply
  • 53 views

I’ve been offered to upgrade my phone since my contract will be ending soon but when I go to upgrade, it says there is a problem. I don’t seem to be able to change my details to get my card to work so once my contract has ended, I want to leave iD altogether as I want a new phone contract. How do I go about leaving when my contract has ended without being charged extra?

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Best answer by Michelle 5 March 2021, 15:45

Hello @sfcook1507 

 

Further information on how you can end your plan can be found via the link below:

 

 

There was also a problem with the app, which has now been resolved, therefore your upgrade options should now be viewable.

 

Michelle 

iD Mobile 

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Hello @sfcook1507 

 

Further information on how you can end your plan can be found via the link below:

 

 

There was also a problem with the app, which has now been resolved, therefore your upgrade options should now be viewable.

 

Michelle 

iD Mobile 

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