I need to talk to customer support, but ID Mobile Live Chat is not working. Please can someone direct me to a different customer support number (not 7777) or to another access point for Live Chat?
Best answer by andewhite
View originalI need to talk to customer support, but ID Mobile Live Chat is not working. Please can someone direct me to a different customer support number (not 7777) or to another access point for Live Chat?
Best answer by andewhite
View originalHello
It’s online support only with iD Mobile - no telephone support.
If you’re having trouble with their live chat service, try contacting iD Mobile by sending a PM on their facebook or twitter social media platforms.
It’s best to contact iD between 9am - 6pm - that way you can PM with a real person, for a more timely response to your query.
It could be several days before somebody from iD reads your post this community.
Anyway, good luck.
 Â
HelloÂ
It’s online support only with iD Mobile - no telephone support.
If you’re having trouble with their live chat service, try contacting iD Mobile by sending a PM on their facebook or twitter social media platforms.
It’s best to contact iD between 9am - 6pm - that way you can PM with a real person, for a more timely response to your query.
It could be several days before somebody from iD reads your post this community.
Anyway, good luck.
 Â
Ridiculous. Worst service I’ve ever had from a mobile companyÂ
Indeed
Next OFCOM survey should be published in a month or so.
Â
Hi
Â
Thank you,
Rory
hello live chat is not working, there is no customer support person to speak to. How do i make a complaint?Â
Already have an account? Login
No account yet? It's really easy to register here
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.