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Locked sim pin

  • 14 May 2018
  • 3 replies
  • 143 views

Hi the phone my sim was in died and I have bought another phone put the sim in and now its saying its locked and I ned a sim network puk code. Any help please.
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Best answer by Jade 17 May 2018, 14:08

Hi @Dawnbradshaw



Have you managed to get this sorted?



If not we've sent you a private message with some information on how to get this resolved.



If you need any further help please contact us here.



Jade
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3 replies

Userlevel 1
Badge +5
Hi @Dawnbradshaw

Have you managed to get this sorted?

If not we've sent you a private message with some information on how to get this resolved.

If you need any further help please contact us here.

Jade

My daughter changed some settings and she has been locked out for months!

How can I get her existing SIM unlocked?

Userlevel 7
Badge +9

Hi @chloe_b,

I am sorry to hear about this! Is the phone asking for a PUK code or is it asking for something else?
If it is a PUK code, our Live Chat Team here should be able to help with that.

Let us know if you need further help here.

Ryan

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